Privacy policy

  1. WHAT DOES THIS PRIVACY POLICY MEAN?

In this Privacy Policy (henceforth – Privacy Policy) we will provide information on how UAB Geoface (henceforth – Geoface) processes your personal data whenever you use our mobile application or website (henceforth – App), or other services run by Geoface.

  1. ABOUT GEOFACE

UAB Geoface, corporate ID number 304781617, domiciled at Karaliaus Mindaugo pr. 37, Kaunas, email address: [email protected], is your data controller.

  1. WHAT IS PERSONAL DATA?

Personal data is any information collected by Geoface about a natural person and used to identify that person. Personal data includes, among other things, the person’s first name, last name, address, and IP address.

  1. WHAT KIND OF PERSONAL DATA DO WE PROCESS?

Geoface processes your personal data for the following purposes:

  • For creating your App account

The following personal data will be processed by Geoface to create your App account: your first name, last name, email address, phone number, address, area (hectares) of fields owned, information as to whether you are a farmer or an agronomist, company name and corporate ID number. This personal data will be processed based on the agreement and will be kept for 2 (two) years after the last log-in to the App account or will be deleted within 30 (thirty) days after deletion of the account.

  • For enabling your use of the App

The following personal data will be processed to enable your use of the App: your first name, last name, email address, phone number, address, area (hectares) of fields owned, information as to whether you are a farmer or an agronomist, company name and corporate ID number, farm name, farm field name, comments, photos, types of problems emerging on the farm field, geographical location information (GPS data), field boundaries and outdoor satellite images from open sources (if deemed to constitute personal data” under the applicable laws), number of seedlings per each square meter and the following automatically collected metadata: device information (including hardware type, operating system, version, etc.), information about the program used (frequency of use, problems encountered, etc.). This personal data will be processed based on the agreement and will be kept for 2 (two) years after the last log-in to the App account or will be deleted within 30 (thirty) days after deletion of the account.

  • For communicating with users of the App

Geoface may send information or notifications to your email address or give notifications on the App about any of its modifications, updates, problems, etc. To that end, the following personal data will be processed: your first name, last name, email address and phone number. This personal data will be processed based on the agreement and will be kept for 2 (two) years after the last log-in to the App account or will be deleted within 30 (thirty) days after deletion of the account.

If you refer any emerging problem or issue regarding the App to us, your personal data, i.e., your first name, last name, email address and other details contained in your request, will be processed by Geoface on the grounds of the legitimate interest to ensure the quality of the services provided. Such personal data submitted for communication with users (for customer service purposes) will be kept throughout the entire communication period and 2 (two) years thereafter.

  • For sending offers to customers

Based on your consent (given when registering or logging in to your account), the following personal data will be processed by Geoface for direct marketing purposes: your first name, last name, email address and phone number (if given when registering). This personal data will be processed based on your consent and will be kept for 3 (three) years after your consent is given. Each time you receive a direct marketing communication, you will have an option to opt out of direct marketing communications by notifying Geoface via email or as otherwise specified by us.

  • Social media

Information communicated to Geoface when visiting our social media sites (including notifications, use of “Like” and “Follow” buttons or other communication) will be controlled by us jointly with social media managers as joint controllers.

Currently, we maintain the following social media accounts:

Please read the third-party privacy policy and contact the service provider directly if you have questions on how your personal data is used by them.

  • For making and performing contracts by Geoface

Geoface will process personal data of employees of its suppliers, service providers or partners (who are legal persons) and personal data of its suppliers, service providers or partners (who are natural persons) for performing contracts made between Geoface and such persons. In that case, the following personal data will be processed by Geoface: your first name, last name, birth date, phone number, email address, contents of correspondence, date and other details relating to the contractual performance.

Where personal data of Geoface’s service provider or such service provider’s employee is processed, such processing will be made on the grounds of Geoface’s legitimate interest.

If you make a contract with Geoface as a natural person, your personal data will be processed by Geoface based on the agreement.

Such personal data processing will continue for as long as the contract runs. Where your personal data appears in the contract, it will be kept for 10 (ten) years after the end of the contract.

  • For collecting statistical information about how the App is used

Please be informed that Geoface has a legitimate interest to use depersonalized data at its own discretion and to anonymize personal data (time spent on the App, functionalities used, etc.) submitted by you when using the App as well as to process such data for statistical and analytical purposes seeking to improve the functionality and quality of the App and to offer additional services complying with the legal requirements. Geoface will ensure that this does not interfere with the operation of the App or alter any personal data being processed.

  • Cookies

Whenever you use the App, we may download cookies on your device. Cookies are small, often encrypted text files that we place temporarily on your browser or hard disc based on your consent. We use different cookies for different purposes as they help us to identify you among other users of the App. This allows us to make your experience of using the App far more pleasant and to improve it.

We use the following cookies:

  • Strictly necessary cookies

These cookies are essential for the App to operate. They process data based on proper performance of the agreement when you use the App, while we ensure the safety and quality of such use. The App will not be operating properly without those cookies.

  • Analytical and/or performance cookies

They allow us to recognize and count the number of the App visitors and to see how they move around the App when they are using it. This helps us to improve the way our App works, for example, by ensuring that the users easily find what they are looking for. Data collected by these cookies is processed based on your consent.

  • Functionality cookies

These cookies are used to remember choices you made in the past when you revisit our App to make it possible for us to provide personalized or enhanced features that you select. They may allow us, for example, to remember your username and password. Data collected by these cookies is processed based on your consent.

Cookie name Data processing purpose/cookie use Creation moment Expiration time Cookie type (strictly necessary/ analytical/ functionality/marketing) Data used
_gcl_au This cookie is used to evaluate the effectiveness of external advertising, i.e., how many people visited the website by clicking on the advertising link. At the time of first entering the website In 3 (three) months Analytical cookie unique ID
_cfduid This cookie is used by cdn services, such as CloudFare, to identify individual users using a shared IP address and to apply security settings to each user. This cookie does not identify any user ID in the web application or store any personal identity information. At the time of first entering the website In 30 (thirty) days Functionality cookie Anonymized user IP address
_pk_id.1.cbf0 This cookie allows to track your movements and enables you to use the Services. At the time of first entering the website 1 (one) year Functionality cookie unique ID
pk_ses.1.cbf0 This cookie remembers the actions you take during the visit. At the time of first entering the website 24 (twenty-four) hours Functionality cookie unique ID
wpml_referer_url This cookie is used to remember the language you choose and use when you visit the website. At the time of first entering the website 24 (twenty-four) hours Functionality cookie
_icl_current_language This cookie remembers your chosen language. At the time of first entering the website 24 (twenty-four) hours Functionality cookie
cookielawinfo-checkbox-necessary This cookie remembers your choice (consent) regarding the use of analytical and functional cookies. At the time of first entering the website 11 (eleven) months Strictly necessary cookie

 
pk_id.3.ef6a A cookie allows you to track your movements and enables you to use the Services. At the time of first entering the website 1 (one) year Functionality cookie
_pk_ses.3.ef6a A cookie remembers the actions you take during the visit. At the time of first entering the website 24 (twenty-four) hours Functionality cookie
_ga Tracking cookies from Google Analytics. This cookie is used to store statistical information (number of unique user visits, visit duration, etc.). At the time of first entering the website In 2 (two years) Analytical cookie unique ID
_gid Tracking cookies from Google Analytics. This cookie collects information about user behaviour on the website and allows to assess its popularity, reveals wherefrom users come to the website, etc. At the time of first entering the website After 24 (twenty-four) hours Analytical cookie unique ID
_gat This Google Universal Analytics cookie is required to ensure browsing quality. At the time of entering the website When the website window is closed Strictly necessary cooky
  1. HOW IS YOUR PERSONAL DATA PROCESSED?

Your personal data will be processed in accordance with the General Data Protection Regulation (henceforth – GDPR), the Law of the Republic of Lithuania on Legal Protection of Personal Data, and other legal requirements. We will process your personal data responsibly and securely. When identifying personal data processing measures and during such processing, Geoface will implement appropriate technical and organizational measures to ensure that your personal data is protected from accidental or unlawful destruction, damage, modification, loss, disclosure, or any other kind of illegal handling and will adopt proper measures considering the risks involved in personal data processing.

  1. WHO CAN WE DISCLOSE YOUR PERSONAL DATA TO?

We will not share your personal data with others unless otherwise specified in this Privacy Policy.

We may disclose information about you to our employees, agents and such service providers as debt administration/collection companies or companies providing marketing/IT services, or subcontractors if it is reasonably required for the purposes stated in this Privacy Policy.

We may disclose your personal data to data processors who supply services/perform works to us, i.e., IT service providers, auditors, lawyers, consultants, and who process your data in the name of Geoface as a data controller.

Data processors will be allowed to process your personal data based solely on our instructions and only to the extent necessary. We will take all requisite steps to ensure that our data processors implement appropriate organizational and technical measures to ensure safety and confidentiality of your personal data.

Your data may be transferred to public institutions/ bodies or to other persons who are statutorily entrusted with certain responsibilities.

In addition, we may disclose your personal information in the following cases:

  • if required to do so by law,
  • seeking to protect our rights or interests (including the case when your personal data is transferred to others for debt recovery purposes),
  • when intending to sell any part of Geoface’s business or assets or to reorganize Geoface, and during such processes, we are asked to disclose your personal data to any (potential) buyers of such business or assets, or to other participants in the reorganization.
  1. WHAT ARE YOUR RIGHTS?

This section gives information about your rights associated with the processing of your personal data by Geoface and about how such rights may be exercised. If you want more information about your rights or want to exercise them, please contact us at the email address given in this Privacy Policy.

  • Right of access to your personal data

In order for you to understand how we use your personal data and to suffer no inconvenience on that account, you may contact us at any time to ask whether any of your personal data is being processed by us. If your personal data is stored or used by us in whatever way, you have the right of access to such data. In order for you to exercise such right, please send us a written request at the email address given in this Privacy Policy. We may ask you to confirm your identity to grant your request. Please observe the principles of reasonableness and good faith when submitting such request.

  • Right to withdraw consent

You have given us your explicit consent to process your personal data, which may be withdrawn by you at any time by sending us an email at the address given in this Privacy Policy.

  • Right to request more information

We hope you understand that it is very difficult to discuss all possible ways how personal data may be collected and used. Therefore, we endeavour to provide as clear and complete information as possible and undertake to update this Privacy Policy if changes are made to the use of personal data. Nevertheless, if you have any questions regarding your personal data use, we will be happy to answer them or to provide you with further information that we are allowed to disclose. Please contact us if you have any specific questions or have not understood the information presented in this Privacy Policy.

  • Additional rights

Below, please find information about your additional rights that may be exercised by you as follows:

  • You have the right to request us to correct any inaccuracy of your personal data. In that case, we may ask you to confirm the information corrected.
  • You have the right to request us to erase your personal data. This right may be implemented in the cases described in Article 17 of the GDPR.
  • You have the right to request us to restrict/refrain from processing your personal data.
  • You have the right to data portability if processing of such data is carried out by automated means and we have obtained such data from you based on your consent or for the purpose of concluding an agreement. If you opt to exercise this right, we will transmit at your request a copy of the data submitted by you.
  • You have the right to object to processing of your personal data pursuant to Article 21 of the GDPR.
  1. HOW CAN YOU EXERCISE YOUR RIGHTS?

To enforce your rights, you may submit requests, complaints or claims to us in writing in any of the following ways:

  • by sending an email to [email protected],
  • by sending a letter to Karaliaus Mindaugo pr. 37, LT-44307 Kaunas,
  • by arriving to UAB Geoface at Karaliaus Mindaugo pr. 37, LT-44307 Kaunas.

We will respond to your requests, complaints or claims in writing in accordance with the applicable laws and will do our best to provide you with information within the shortest time possible but in no event later than within 30 (thirty) days after receiving your request.

Whenever you contact us, we may process the following data you have submitted to us: your first name, last name, email address, phone number, date, and the text of communication as specified in this Privacy Policy. Please note that we may need to contact you by regular post or email or phone. If your personal data changes, please let us know about such change.

If having received your request, complaint or claim we have doubts about your identity, we may ask for your identity document.

If we fail to provide you with the necessary information and/or should you have complaints about how your personal data is being processed, you may approach the Lithuanian State Data Protection Inspectorate (www.vdai.lrv.lt) by filing a complaint.

  1. RESPONSIBILITY

You are responsible for ensuring that the data provided by you is accurate, correct, and complete. You should immediately notify us by email if changes are made to the data you have submitted. Therefore, we will not be held liable for any damage resulting from your failure to provide correct or complete personal data or to give us notice of changes made to such data.

  1. CHANGES IN OUR PRIVACY POLICY

Geoface may update or amend this Privacy Policy at any time. Such updated or amended Privacy Policy will take effect from the date of being published on the App. You should check the App occasionally to make sure that you find the current version of the Privacy Policy acceptable. Each time our Privacy Policy is updated, we will inform you of all changes that we deem significant by posting them to the App. Whenever you log in to the App after the publication of such notice, you will consent to the new requirements indicated in the update. The “Update date” given below shows when the Privacy Policy was last updated.

Update date: [2021-03-18]